Tag Archives: what we say matters

Nonviolent Communication: Identifying & Expressing Feelings

This is a chapter in semantics. But I get ahead of myself!

Nonviolent communication (NVC) is an approach developed by Marshall Rosenberg for communicating with others. I have been reading his book and thinking about how useful it might be for a wide ranging array of conversations as well as for garnering an understanding of oneself. My previous post was about the first of the four essential precepts of NVC; this post is about the second, identifying and expressing feelings.

On the one hand, especially for me, this might seem quite easy to accomplish. I can often sense my feelings and usually have little difficulty expressing them, though more intense feelings or feelings as a result of complex situations, often leave me a bit encumbered in trying to state how I feel.

Turns out, precept two is an exercise (and a chapter) in semantics. Semantics is all about the meaning of words, and what we may call “feelings” are not always – according to Rosenberg – feelings. For instance on page 43 there is a list of words, many of them verbs that end with “ed” and he ascribes these words to “how we interpret others, rather than how we feel.” The way I speak, any of these words could easily have been used to express a feeling.

Rosenberg makes several distinctions: “between feelings and thoughts; between what we feel and what we think we are; and between words that describe what we think others are doing around us, and words that describe actual feelings.”

All is not lost in the world of words! To assist with expressing feelings Rosenberg provides a two-and-a-half page list of words for describing emotions. (Refer to the image at end of this post.) As for the difference between emotions and feelings, there is a wealth of information available with a quick web search, and I leave that to you if it is of interest.

Perhaps the strongest lesson I take from this chapter is the importance of thinking before I speak in order to come up with accurate expressions of what I want to express. For me, this is not just about expressing feelings, but having conversation in general. There is such a wealth of words available to us if we give ourselves time to choose them and incorporate them into our daily language. I am not suggesting using “fancy” words when simpler ones will do; just choosing the words that most truly reflect our feelings and thoughts.

Nonviolent Communication: Observing Without Evaluating

Not too long ago I heard of a new three-session workshop, Difficult Conversations: Using Nonviolent Communication in Our Relationships, hosted by a yoga teacher whom I have studied with multiple times online. The required reading is the book What We Say Matters: Practicing Nonviolent Communication, authored by the teacher and her former husband. Ultimately, I decided to pass on the workshop to conserve funds that have been too readily spent during the pandemic!

In the meantime, during a conversation with our younger son and his girlfriend, I mentioned the workshop, and immediately Katryna responded that it reminded her of the book Nonviolent Communication by Marshall Rosenberg, which she had on a bookshelf, having read portions of the book but not a cover-to-cover read. I then blurted “that is who trained the leader of the workshop!”

All this by way of explaining how, thanks to our local library, I have come to read Rosenberg’s book.

In general, I tend not to have patience for reading self-help books, which is what this book initially felt like. However, I was determined to give it a try and so pushed on to chapter two and then chapter three, by which point I was hooked.

Nonviolent communication (NVC) is grounded in four essential precepts, the first being observation without evaluation. Immediately this idea hit home. As a teacher and a parent, I can recall too many instances where adults made value judgments based on what they saw rather than simply stating what they noticed. A typical example: This child is lazy because she does not turn in her homework on time. The observation would be: This child does not turn in her homework on time. The judgement is: This child is lazy.

This type of thinking is not unusual for us humans, as assumptions about the reasons behind what is seen or heard helps to give meaning to actions. Unfortunately, it is not unusual for those assumptions to be made without benefit of knowledge or understanding of the actual conditions behind the action. The result is inaccurate evaluation; evaluation that is incorrect.

Our older son and his wife are both trained Montessori Guides and as such had to studiously learn how to observe children without evaluating them. After one of her training days, Sandra returned home and described spending hours at the Central Park Zoo diligently recording regularly paced observations in a journal. Each observation was of the same animal throughout the day. Even while it was sleeping she remained attuned to how it positioned itself, whether it moved, if it made noise, and anything else it did.

This may sound tedious, and at times she said it was, but it brought home to her the importance of simply observing. The exercise helped to fine-tune her sense of looking, watching, noting, heightening her awareness that observation takes focus. And, as I learned in a nature journaling class this past fall, only by truly focusing on an object can you begin to see it. Often, this focus leads to questions, which should be duly noted for future research, yet the questions are not the actual observation; they are two distinct entities.

Liz, the nature journaling instructor, shared the Curiosity Cycle. As this is a cycle, the Further Questions would lead to additional Observations, and so on. Drawing is from my Nature Journal.

While this is not a one-to-one equivalency with NVC, the observation component meshes them together. Simply put, an observation can only ever be a neutral statement of what is seen. The way to know the meaning behind what we see is to then ask questions to find out the “why”.

…I noticed close to one hundred ducks swimming in the Mill Pond, almost all of them moving in the same direction. Gradually, a bunch would turn 180 degrees and ascend in flight. Maybe they were swimming with the tide, or preparing for flight by swimming in one direction to give themselves enough of a runway for taking off in the other direction. And that had me wondering if there is any intentional synchronicity to floating en masse? Knowing that they do not ride the currents as other water fowl do, does wind direction impact how ducks prepare for flight? What is the relationship of this large group of ducks to one another? What is the deal with duck families?

From my Fall 2019 Nature Journal